Refund Policy (within 12 hours):

  1. Eligibility for Refund:
    • Customers who wish to request a refund must do so within 12 hours of their purchase.
  2. Refund Process:
    • To initiate a refund, please contact our customer support team via [contact information] within the 12-hour window.
    • Provide your order details, including the purchase date, order number, and reason for the refund request.
  3. Refund Approval:
    • Refund requests will be considered based on the validity of the reason provided.
    • Refunds may be approved for the following reasons:
      • Accidental duplicate purchase.
      • Technical issues preventing access to the purchased content.
      • Dissatisfaction with the content’s quality or relevance, subject to review.
  4. Refund Method:
    • Approved refunds will be processed using the original payment method used during the purchase.
  5. Refund Timeline:
    • Please allow [X] business days for the refund to be processed and reflected in your account, depending on your payment provider’s policies.
  6. Refund Denial:
    • Refund requests may be denied if they fall outside the 12-hour window or if the reason provided does not meet the eligibility criteria.
    • Refunds will not be issued for completed courses or content that has been accessed and used.
  7. Contact Us:
    • For any questions or concerns regarding our refund policy or to request a refund, please contact our customer support team at [contact information].

Please note that this refund policy is subject to change, and the most up-to-date policy will be available on our website.